Free features and optional paid services
The portal does not collect property booking money, deposits or brokerage through its premium-plan checkout. Free browsing, accounts, property submissions, favourites and enquiries have no payment to refund. If optional premium services are enabled and purchased, quote the payment reference when requesting a refund. An administrator reviews the request under the disclosed plan, service provided and applicable law; this page does not impose automatic forfeiture. Approved refunds are processed through the payment provider, and the corresponding paid benefit is withdrawn after the refund is confirmed.
Identify the recipient
Before seeking a refund, check the receipt and agreement to identify who received the payment and for what purpose. Kunj Hit Property can review an amount it received for its own agreed service. A payment to an owner, promoter or other third party must be addressed to that recipient under the relevant agreement; our team may assist with communication where engaged to do so.
How eligibility is assessed
Eligibility, deductions and payment obligations depend on the agreed service or property terms, work actually completed, documented authorised expenses and applicable law. There is no universal refund percentage, automatic forfeiture or unconditional approval created by this page. Any deduction must be explained on a lawful and documented basis.
Submit a refund request
Email kunjhitproperty@gmail.com with Refund Request in the subject. Include your name, property or service reference, payment date, amount, receipt or transaction reference, reason for the request and relevant written terms. Do not send an OTP, PIN, password or full card details. Additional verification may be requested through a confirmed business contact.
Decision, method and timing
The responsible recipient should communicate the decision and reasons, and if approved, the amount, method and expected timeline. Refunds should ordinarily return to the original payer through a verified method, subject to payment-provider and legal requirements. This page does not guarantee a fixed number of days where no processing arrangement has been established.
Disputed or mistaken payments
Report a duplicate, mistaken or unauthorised payment promptly to the recipient and your bank or payment provider. Preserve payment records. Raising a refund request does not prevent you from using applicable complaint or dispute mechanisms.
Protection of statutory remedies
Nothing here restricts a refund, interest, compensation or other remedy required by applicable law, including real-estate protections where they apply. The facts, the parties’ roles and the relevant agreement must be considered for each transaction.
Need help with this policy?
Contact Kunj Hit Property with your property or service reference.
kunjhitproperty@gmail.com+91 8112263034+91 9045143457